Frequently Asked Questions
Everything you need to know about our premium spirits and services.
What is the standard delivery time for my order?
Most orders are processed within 24 hours and delivered within 3-5 business days depending on your location.
Do I need to be present to sign for my package?
Yes, someone aged 21 or older must be present to provide a valid ID and sign for any alcohol delivery.
What is your return policy for damaged items?
If your bottle arrives damaged or leaking, please contact our support team within 48 hours with a photo of the package for a full replacement or refund.
Are your spirits gluten-free?
Many of our vodka selections are distilled from potatoes or corn and are naturally gluten-free; please check specific product descriptions for details.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay and Google Pay.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress.